Frequently Asked Questions
How often should my chimney be cleaned?
All chimneys should be inspected yearly by a certified professional and cleaned as required. The inspection
is necessary to ensure that the chimney has adequate draft, is free of debris and cracks, has no loose or missing mortar joints
and is otherwise free of damage.
When is the best time of the year to have my chimney
cleaned?
We recommend having your chimney swept or inspected at the end of each heating season. There is a greater
appointment availability than in the fall, and if repairs are need, you'll have at least 6 months to complete them.
What can I do with smoke coming back?
First check that your damper
is fully open. Crack a window or door open to allow replacement air into the room. If it continues close any glass doors to
the firebox. Also check to make sure that bathroom, kitchen and attic fans are off. These devices can reduce
the air pressure in the house, reversing the draft. At anytime if flames are coming out of the firebox, extinguish the
fire and open all windows immediately.
How do you Sweep a chimney?
A
chimney flue is cleaned with special brushes that fit your chimney flue. We clean most chimneys from inside the house. This
method allows for more control of the dust. The brushes are attached to flexible poles, we add poles as needed to push
the brush up into the flue. We can only do this as fast as our special chimney vacuum collects the debris. The walls of the
fireplace are cleaned by hand using wire brushes.
Does a chimney sweep remove the
black from the wall of the fireplace?
No. We can only clean off the soot on the surface of the brick. Each time
you burn a fire this black changes according to how hot you burn your fire.
Will
the chimney sweep cause a mess in my home?
No. By cleaning the chimney from inside your home we maintain control
over the dust. All our equipment is laid out on clean drop cloths in front of your fireplace. The hose of our chimney vacuum
collects the debris as we brush the chimney. We can only brush the chimney as fast as our vacuum collects the dust. The dirtier
the chimney flue, the slower we brush.
What are you looking for when you do a chimney
evaluation?
We do a thorough exterior and interior inspection of the flue and chimney. We look at the type of
chimney you have, we inspect the liner type, if present, the size of your chimney flue. When cleaning your heating system
flues, we will evaluated the interior flue for any deterioration, make sure that your heating appliances are properly sized
for the chimney that they are venting into. Check for condensation/moisture and any damage that can be caused from moisture.
We will also let you know the condition of your chimney and whether or not a chimney cap is present, and also check your flashing
for ware.
What is a flue?
A flue is the passageway inside your chimney
that allows the gases to pass out of the home and into the atmosphere. A chimney houses flues.
How
many flues do I have?
You should have one flue for each fireplace, stove, and furnace or boiler. Some homes
also have a separate flue for their water heater.
Do I need a chimney cap?
All
chimneys should have caps to prevent leaves, sticks, debris, animals and most importantly, rain and snow from entering the
chimney flue.
Will a cap prevent my flue from venting properly?
A chimney
cap is designed by code for your protection. It must be installed and sized properly to vent correctly. In some cases chimney
caps actually help eliminate certain downdrafts and improve venting.
Can my damper
be repaired?
A damper that has come loose or off its bracket can be reseated. However, if a damper has become
brittle and parts have snapped off, it cannot be repaired. It must be replaced. A replacement damper is installed on top of
the chimney flue and is connected by a cable to an adjustable bracket secured to the wall of the fireplace. This type of damper
is air tight and helps cut down on heat and air conditioning loss when closed. The damper also has a cap built onto it to
keep out debris, rain, snow, and animals when opened.